Fantastic experience dealing with Elementis and Grant.Was available to quote the same week we enquired about the work and priced us very competitively. Accepted the price and work was carried out the very next week.Brilliant communication and updates all the way through the process too - couldn't be more happy with everything.
Grant was very punctual, efficient, polite and extremely helpful. Like the fact that an alert of ETA is sent as well. He is definitely an asset to the business
Fantastic experience dealing with Elementis and Grant.Was available to quote the same week we enquired about the work and priced us very competitively. Accepted the price and work was carried out the very next week.Brilliant communication and updates all the way through the process too - couldn't be more happy with everything.
Grant was very punctual, efficient, polite and extremely helpful. Like the fact that an alert of ETA is sent as well. He is definitely an asset to the business
An amazingly well run business with top tier service. Grant was extremely professional, friendly and efficient right from booking the appointment all the way through to carrying out the work and sorting paperwork afterwards. Can’t speak highly enough of him and the team - 10/10!
Found Elementis Boiler through an advertising board and really impressed with their service. Appointment arranged promptly. Excellent communication and clear understanding of what was needed. Thanks a lot and will surely recommend your company to anyone.
I recently had a new combi boiler installed by Elementis in Colchester and I couldn’t be happier with the service. The whole experience was excellent from start to finish. Booking the appointment was straightforward and professional, and on the installation day the team arrived on time, worked efficiently, and were very knowledgeable.The workmanship was great, they kept everything tidy, and explained everything clearly. I was really impressed with how smooth the whole process was. I would confidently recommend Elementis to anyone looking for reliable and professional boiler installation or heating services. A great experience all round.
Very quick and helpful service, carried out the service with great professionalism, with great communication with the service carried out and Grant was amazing
Grant was very responsive to my initial query and came round the next day. He did a temporary fix on our boiler and returned the following week to fit a new one. He arrived in time, was conscientious to our home and has done a very neat job of installing the new boiler. We're very happy and would recommend him.
Recently my boiler started leaking .My son recommended I try Elementis . Apart from the charge from them to give me a quote to fix it being realistic ,I was pleased when the engineer , Grant., turned up and explained ,not only the problem,but also the economics of a repair .Though repairable I opted for a new boiler ,and was given a fair quote with the option of the same boiler or one with a longer guarantee . I verbally accepted the quote given ,this was confirmed by e,mail later ,which I accepted . A date was agreed for fitment and all went well .Grant from elementis was informative regards the boiler chosen and did an excellent neat job of fitting it . I can fully recommend this person and company. Communication throughout was excellent .
Excellent boiler service! arrived right on time and showed great professionalism throughout. Friendly, tidy, and clearly explained everything. Highly recommended!
Excellent service, easy to book on line a variety of time and days to suit. Got a text to say on the way. Great work really polite and friendly, explained what was needed. For the boiler certificate e-mailed so have it to hand if need it. Very much recommended
The guys stuck to the quoted price, were prompt and polite and even took into account my wife and childrens naps when planning different parts of the jobs. No dirt or dust left behind and boiler works great 👍🏼
Grant was extremely friendly and provided an amazing boiler service with a detailed report delivered before he had even left the house. Highly recommended 5*
If you're in need of a boiler service, then I would whole heartedly recommended Elementis. Not only is booking easy, but I received brilliant communication beforehand. The team were friendly and efficient. We will definitely use them again!
I had a very positive experience using Elementis.Booking was straightforward, Grant was always readily responsive to messages and kept me updated.Work was completed in a thorough, professional and tidy manner - even though it took longer than anticipated.Would definitely recommend and use again in the future.
Grant was very personable yet professional from the very first phone call, right through to the completion of our work; which included clearing old central heating system and installing brand new one. He’s always prompt and tidy and explains everything at the different stages he is working through. Highly recommend.
Grant, arrived at my property on time and called me before, he serviced my boiler and watertank. He charged a very fair price, was polite and knowledgeable, wore shoe covers! I'm very pleased with the service I received and wouldn't hesitate to use or recommend to others.
Grant was freindly and helpful, the boiler was in need of a service and is now running much smoother. I asked him to come back and replace a leaking tap, he sent over a link to an e-brochure which made it easy to select a new tap, he also suggested fixing a wireless thermostat to make sure we were not wasting gas on unessacary heating. Clean and tidy worker. I was very pleased and happy to reccomend to others.
I have used Grant from Elementis Boiler Solutions for three years. He makes it easy to book, keeps you informed about his arrival time, has always been punctual, and provides his service in a professional, friendly, informed and cheerful manner. He is always the first person I go to when I need an annual boiler service.
Great work even when it seemed a bit tricky grant got the job done and very pleased will be using grant again for all our services and needs if any arise
I thoroughly recommend Elementis Booler Experts. Grant was able to diagnose the problem over the phone (faulty flat plate heat exchanger). He replaced the part and carried out a full strip down of the boiler in a single visit and put right the previous engineer’s mistakes for a fixed price. A very professional and efficient service by an engineer who knows what he’s doing. Going forward I will be using this company for all servicing and repair work.
We have used Grant for the last couple of years and he has been great, efficient, knowledgable and at a great price. Always friendly and happy to help with queries and make sure our heating and boiler is running smoothly. Booking online is really easy and the reminders are really helpful. Wouldn’t hesitate to recommend.
Grant took time to explain what he would need to do in the installation.Kept us informed when he would be arriving which was a great touch.He spotted an issue in our loft that could have been disastrous if not had been fixed, he even helped us rectify the problem.I would recommend Grant to others to install a new boiler and complete heating solutions.We will be using again for future services and any advice we require.
Elementis boiler experts professional knowledgeable trustworthy respectful meticulous about theire work left property immaculate fantastic fitters Thank you Grant and for your expertise honesty and fantastic boch worcester boiler kathy George
Great service. Used the online booking form and was kept up to date all the way through the process and engineer arriving. Very friendly engineer and attention to detail and advice was amazing. Now got on a yearly reminder to have them back to service boiler and on speed dial for any emergencies (hopefully won’t have any of these 😉)
Explained what needed to be done and gave me options, also explained the options, which I was grateful for.Recommended by a neighbour and now I am happy to recommend especially when finding honest tradesmen is hard.
Elementis have been brilliant from start to finish! Great communication, always reliable, and completely trustworthy. They made the whole process stress-free and did an excellent job. I’d definitely recommend them to anyone looking for boiler services.
Been using Elementis Boiler Experts for the past few years now and they always do a fantastic job and give a fantastic customer experience. We highly recommend them.
