From the time I contacted Grant to enquire about servicing my boiler, his communication was excellent (sending reminders and timings). Not only did he give me a time slot, but he also arrived as scheduled on time, and serviced my Worcester Greenstar efficiently, at a competitive rate. I will definitely call him again when needed, without hesitation.
Called Elementis in for boiler service and heat exchanger clean. Grant is professional, plain talking, and kept us informed every step of the way. Very refreshing in an age where you often get ghosted with no contact at all. Will be using again.
From the time I contacted Grant to enquire about servicing my boiler, his communication was excellent (sending reminders and timings). Not only did he give me a time slot, but he also arrived as scheduled on time, and serviced my Worcester Greenstar efficiently, at a competitive rate. I will definitely call him again when needed, without hesitation.
Called Elementis in for boiler service and heat exchanger clean. Grant is professional, plain talking, and kept us informed every step of the way. Very refreshing in an age where you often get ghosted with no contact at all. Will be using again.
Very pleased with the service I received from Elementis. Communication was very good.Arrived on time for a Heat plate to be supplied and fitted. I had my boiler serviced by another company two weeks before which was found to be sub standard. Grant put this right before work was carried out.I can't recommend enough. 10/10.
After British Gas quoted me £700 to repair a gas leak and gas engineers from trust a trader not turning up.I decided to go local..I found Grant.. who was absolutely brilliant, respectful , very friendly and honest. As It turned out, He found I did not have a leak.but if I had Grant quoted me nearly half what British Gas wanted. I shall definitely be using Grant again and would highly recommend..
Best reviewed place in the area for a good reason - we booked in for a boiler service, Elementis communicated well with us both at the time of booking and on the day to ensure he had the right address down (as there's an identical road name in the next town over).Grant arrived early after checking with us that morning, service was completed quickly and tidily, and confirmation / certificate sent straight away. Can't fault them and will definitely use for our services going forward as well.
Grant and his brother arrived when he said they would and gave me a precise time shortly beforehand. He and his brother were efficient and very clean and tidy. They serviced both the boiler and the pressurised hot water tank. I will certainly call on them again next year for an annual service.
Really please with the service from Grant of Elementis, he was very thorough and explained in detail about what was required and what he was doing, very polite and professional service all round. Reasonably priced and actually answers the phone unlike a lot of plumbers who seem to solely rely on texts, emails & links to forms before being able to book something in and then waiting weeks! Definitely will be recommending and using again in the future. Thank you.
Grant at Elementis fitted our combo boiler last year and we were extremely happy with the standard of the work carried out. Grant was helpful and efficient. We have recently had Grant over to service the boiler and he did a very thorough job and was very prompt.
We required our boiler to be serviced and a leak investigated. Grant was recommended to us and we found him to be professional, friendly and very knowledgeable. He was very thorough and cleaned up after himself. I would recommend him for any heating or plumbing repairs without hesitation.
Very friendly and efficient in all aspects, from the initial call out assessing an issue with the original boiler, leading to a quote for replacement and installation of a new replacement. Quote for work was competitive and the scheduling of the install was quick and easy. Overall very happy with the service, advice and product including the scheduling of after care too.
Grant from Elementis recently installed a new Worcester boiler in my bungalow. The work was fairly complex as the boiler location was changed from loft to kitchen. Grant did a professional and efficient installation. I am happy to recommend Elementis Boiler Solutions.
We recently moved into our new home and unfortunately the boiler stopped working on day two, which was very stressful. Thankfully, Grant responded quickly and arranged for a new boiler to be fitted.From start to finish the service was excellent — friendly, professional, and very efficient. The installation was carried out to a high standard and everything was explained clearly to us. It was a huge relief to have the heating and hot water back up and running.We really appreciate the prompt response and the quality of the work. Would definitely recommend to anyone needing a reliable and professional boiler installation.
Excellent service again by the Elementis Team.Our trust people to service and look after our boiler. Allways a highly professional service.We all way recommend Grant and his team 🙌
Came to do a routine service and look at a small leak, turned out we needed a whole new boiler (old boiler, not cost effective to fix). Grant gave us clear guidance on what had happened and several quotes to replace the system, with a very clear / easy to use online quote system.He managed to get us booked back in quickly, and professionally and efficiently replacing the boiler, saving us the worry of a prolonged period with a broken boiler and no heating or hot water. There was a slight mishap but it was quickly rectified at Grants expense with no quibbling . Thank you
Very good professional work turned up on time did the instal great, we had an issue with our gas meter which hade to be changed out which took three hours to so out with the energy supplier so he came back to finish once that was done all working great. So would recommend good price good instal nice friendly guy so all good.
Great service, very efficient. Grant came out to check a fault with our boiler and gave us some great advice, we will definately use him again. As a family company you know it is in his interest to do a good job which is a plus. Booking online/text was easy too.
Fantastic experience dealing with Elementis and Grant.Was available to quote the same week we enquired about the work and priced us very competitively. Accepted the price and work was carried out the very next week.Brilliant communication and updates all the way through the process too - couldn't be more happy with everything.
Grant was very punctual, efficient, polite and extremely helpful. Like the fact that an alert of ETA is sent as well. He is definitely an asset to the business
An amazingly well run business with top tier service. Grant was extremely professional, friendly and efficient right from booking the appointment all the way through to carrying out the work and sorting paperwork afterwards. Can’t speak highly enough of him and the team - 10/10!
Found Elementis Boiler through an advertising board and really impressed with their service. Appointment arranged promptly. Excellent communication and clear understanding of what was needed. Thanks a lot and will surely recommend your company to anyone.
I recently had a new combi boiler installed by Elementis in Colchester and I couldn’t be happier with the service. The whole experience was excellent from start to finish. Booking the appointment was straightforward and professional, and on the installation day the team arrived on time, worked efficiently, and were very knowledgeable.The workmanship was great, they kept everything tidy, and explained everything clearly. I was really impressed with how smooth the whole process was. I would confidently recommend Elementis to anyone looking for reliable and professional boiler installation or heating services. A great experience all round.
Very quick and helpful service, carried out the service with great professionalism, with great communication with the service carried out and Grant was amazing
Grant was very responsive to my initial query and came round the next day. He did a temporary fix on our boiler and returned the following week to fit a new one. He arrived in time, was conscientious to our home and has done a very neat job of installing the new boiler. We're very happy and would recommend him.
Recently my boiler started leaking .My son recommended I try Elementis . Apart from the charge from them to give me a quote to fix it being realistic ,I was pleased when the engineer , Grant., turned up and explained ,not only the problem,but also the economics of a repair .Though repairable I opted for a new boiler ,and was given a fair quote with the option of the same boiler or one with a longer guarantee . I verbally accepted the quote given ,this was confirmed by e,mail later ,which I accepted . A date was agreed for fitment and all went well .Grant from elementis was informative regards the boiler chosen and did an excellent neat job of fitting it . I can fully recommend this person and company. Communication throughout was excellent .
Excellent boiler service! arrived right on time and showed great professionalism throughout. Friendly, tidy, and clearly explained everything. Highly recommended!
Excellent service, easy to book on line a variety of time and days to suit. Got a text to say on the way. Great work really polite and friendly, explained what was needed. For the boiler certificate e-mailed so have it to hand if need it. Very much recommended
The guys stuck to the quoted price, were prompt and polite and even took into account my wife and childrens naps when planning different parts of the jobs. No dirt or dust left behind and boiler works great 👍🏼
