Great service. Used the online booking form and was kept up to date all the way through the process and engineer arriving. Very friendly engineer and attention to detail and advice was amazing. Now got on a yearly reminder to have them back to service boiler and on speed dial for any emergencies (hopefully won’t have any of these 😉)
Just had boiler changed by Elementis last week(12th August 26)'Would highly recommend, as very knowledgeable, friendly , helpful,job finished to high standard, everything cleared away, Execellent service. Jim (Colchester)
Excellent service from Elementis for a gas safety inspection in Wivenhoe. Prompt, courteous and efficient, with great communication throughout - their online form is comprehensive, allowing the customer to add lots of detail - highly recommend!
Extremely pleased with the service provided by Grant. From the outset Grant fully understood our requirements and provided great advice and recommendations. The installation of the cylinder and heating system was carried out to a very high standard with excellent engineering skills. We have no hesitation in recommending Grant and his team.
Great service. Used the online booking form and was kept up to date all the way through the process and engineer arriving. Very friendly engineer and attention to detail and advice was amazing. Now got on a yearly reminder to have them back to service boiler and on speed dial for any emergencies (hopefully won’t have any of these 😉)
Just had boiler changed by Elementis last week(12th August 26)'Would highly recommend, as very knowledgeable, friendly , helpful,job finished to high standard, everything cleared away, Execellent service. Jim (Colchester)
Excellent service from Elementis for a gas safety inspection in Wivenhoe. Prompt, courteous and efficient, with great communication throughout - their online form is comprehensive, allowing the customer to add lots of detail - highly recommend!
Extremely pleased with the service provided by Grant. From the outset Grant fully understood our requirements and provided great advice and recommendations. The installation of the cylinder and heating system was carried out to a very high standard with excellent engineering skills. We have no hesitation in recommending Grant and his team.
Excellent service. Grant arrived in good time, worked quickly and efficiently, kept us informed and explained what was needed. Site was left clean and tidy with all equipment working correctly.
Fantastic service and very good price compared to other quotes I had, Grant was honest did not try to upsell and gave me multiple options to replace our boiler with pro’s and cons for each one,Once I agreed to go with elementis, they gave me a choice of days to be here that suited me,On the day they turned up at the time they said and completed the work in a good timely manner,A very good tidy job and would recommend to anyoneJames
Very happy with the installation of the new boiler. Quick reply to all our messages or questions and very reliable company. They been recommended to us by Worcester Bosh Customer team.Thank you!
From the time I contacted Grant to enquire about servicing my boiler, his communication was excellent (sending reminders and timings). Not only did he give me a time slot, but he also arrived as scheduled on time, and serviced my Worcester Greenstar efficiently, at a competitive rate. I will definitely call him again when needed, without hesitation.
Called Elementis in for boiler service and heat exchanger clean. Grant is professional, plain talking, and kept us informed every step of the way. Very refreshing in an age where you often get ghosted with no contact at all. Will be using again.
Very pleased with the service I received from Elementis. Communication was very good.Arrived on time for a Heat plate to be supplied and fitted. I had my boiler serviced by another company two weeks before which was found to be sub standard. Grant put this right before work was carried out.I can't recommend enough. 10/10.
After British Gas quoted me £700 to repair a gas leak and gas engineers from trust a trader not turning up.I decided to go local..I found Grant.. who was absolutely brilliant, respectful , very friendly and honest. As It turned out, He found I did not have a leak.but if I had Grant quoted me nearly half what British Gas wanted. I shall definitely be using Grant again and would highly recommend..
Best reviewed place in the area for a good reason - we booked in for a boiler service, Elementis communicated well with us both at the time of booking and on the day to ensure he had the right address down (as there's an identical road name in the next town over).Grant arrived early after checking with us that morning, service was completed quickly and tidily, and confirmation / certificate sent straight away. Can't fault them and will definitely use for our services going forward as well.
Grant and his brother arrived when he said they would and gave me a precise time shortly beforehand. He and his brother were efficient and very clean and tidy. They serviced both the boiler and the pressurised hot water tank. I will certainly call on them again next year for an annual service.
Really please with the service from Grant of Elementis, he was very thorough and explained in detail about what was required and what he was doing, very polite and professional service all round. Reasonably priced and actually answers the phone unlike a lot of plumbers who seem to solely rely on texts, emails & links to forms before being able to book something in and then waiting weeks! Definitely will be recommending and using again in the future. Thank you.
Grant at Elementis fitted our combo boiler last year and we were extremely happy with the standard of the work carried out. Grant was helpful and efficient. We have recently had Grant over to service the boiler and he did a very thorough job and was very prompt.
We required our boiler to be serviced and a leak investigated. Grant was recommended to us and we found him to be professional, friendly and very knowledgeable. He was very thorough and cleaned up after himself. I would recommend him for any heating or plumbing repairs without hesitation.
Very friendly and efficient in all aspects, from the initial call out assessing an issue with the original boiler, leading to a quote for replacement and installation of a new replacement. Quote for work was competitive and the scheduling of the install was quick and easy. Overall very happy with the service, advice and product including the scheduling of after care too.
Grant from Elementis recently installed a new Worcester boiler in my bungalow. The work was fairly complex as the boiler location was changed from loft to kitchen. Grant did a professional and efficient installation. I am happy to recommend Elementis Boiler Solutions.
We recently moved into our new home and unfortunately the boiler stopped working on day two, which was very stressful. Thankfully, Grant responded quickly and arranged for a new boiler to be fitted.From start to finish the service was excellent — friendly, professional, and very efficient. The installation was carried out to a high standard and everything was explained clearly to us. It was a huge relief to have the heating and hot water back up and running.We really appreciate the prompt response and the quality of the work. Would definitely recommend to anyone needing a reliable and professional boiler installation.
Excellent service again by the Elementis Team.Our trust people to service and look after our boiler. Allways a highly professional service.We all way recommend Grant and his team 🙌
Came to do a routine service and look at a small leak, turned out we needed a whole new boiler (old boiler, not cost effective to fix). Grant gave us clear guidance on what had happened and several quotes to replace the system, with a very clear / easy to use online quote system.He managed to get us booked back in quickly, and professionally and efficiently replacing the boiler, saving us the worry of a prolonged period with a broken boiler and no heating or hot water. There was a slight mishap but it was quickly rectified at Grants expense with no quibbling . Thank you
Very good professional work turned up on time did the instal great, we had an issue with our gas meter which hade to be changed out which took three hours to so out with the energy supplier so he came back to finish once that was done all working great. So would recommend good price good instal nice friendly guy so all good.
Great service, very efficient. Grant came out to check a fault with our boiler and gave us some great advice, we will definately use him again. As a family company you know it is in his interest to do a good job which is a plus. Booking online/text was easy too.
Fantastic experience dealing with Elementis and Grant.Was available to quote the same week we enquired about the work and priced us very competitively. Accepted the price and work was carried out the very next week.Brilliant communication and updates all the way through the process too - couldn't be more happy with everything.
Grant was very punctual, efficient, polite and extremely helpful. Like the fact that an alert of ETA is sent as well. He is definitely an asset to the business
An amazingly well run business with top tier service. Grant was extremely professional, friendly and efficient right from booking the appointment all the way through to carrying out the work and sorting paperwork afterwards. Can’t speak highly enough of him and the team - 10/10!
Found Elementis Boiler through an advertising board and really impressed with their service. Appointment arranged promptly. Excellent communication and clear understanding of what was needed. Thanks a lot and will surely recommend your company to anyone.
