From the start to finish it was a wonderful experience.Half the radiators in our house stopped working. Grant was the third heating expert I contacted as the previous two were not able to detect the flaw. Upon calling, Grant directed me to his booking page, which was very easy to book. I got an appointment for the next day as the matter was urgent.After some detective work, Grant was able to find and fix the problem in less than 90 minutes.Grant is very polite and a thorough professional. Cannot recommend him enough.
Grant has been servicing our boiler for around 5 years and has fitted a new tap and sorted out a recent issue we had come up with our boiler. Quick bookings, reasonable price and always professional!
A very good experience with reliable service, the communication was excellent from answering question to letting me know when he was going to arrive. Will certainly use again
Always does a clean and tidy Job. I have had Grant to do my plumbing for many years and have always received excellent service and jobs well done. I would highly recommend him to anyone as I have never had any complaints with any aspects of his work.
We booked Grant and Elementis Boiler Experts following a lot of research, however the company are a Which recommended trader and Grant was very personable when quoting for the job.We had a Potterton Powermax boiler replaced with an Ideal Logic boiler, which was placed on the top floor of a three storey house. Grant was really clear with what work would be completed and stuck with the agreed date. Grant worked with his brother and they were clean, tidy and explained things are the job progressed. There was a hitch when the roofer let them down to put the flue in, however this was fully explained and we made the decision to have no hot water for the weekend rather than agree another date.The job was priced reasonably and included the installation of a Hive thermostat that we purchased separately.A great company and one that we will use again in the future.
Grant turned up when he said. The booking system that he has is seamless and easy to use. I’m impressed with attitude to his work , clean and tidy explained everything that he was doing. 5 stars from us great service will definitely use Elementis again.
Elementis was recommended to me by word of mouth. I will definitely ask Grant back to service my boiler from now on. He was punctual, knowledgeable, and did a straightforward boiler service. What I particularly liked was he also had time to talk through the current set up (very elderly boiler) and discuss the alternatives. When I'm ready for a upgrade I wouldn't hesitate to contact Elementis.
I booked Elementis after some really positive recommendations from around the colchester area and could not be happier. From the moment I met Grant he was professional, courteous and provided lots of information and options for my particular property.I would use Elementis again tomorrow without hesitation. They truly provide a five start service from start to finish
Grant was very professional and friendly. Arrived on time to service our boiler and gave honest opinion on replacing some rubber valves. Left the area clean and tidy, would recommend to anyone needing boiler services etc.
Easy online booking with reminders and text message before arriving. Grant carried out my boiler service, Identified and explained a problem that he found and resolved it ( condenser pipe was mostly blocked). Good clean job. Nice bloke. Would definitely recommend.
Grant was brilliant from start to finish. We knew we needed a new boiler, but the current setup was a bit wacky - essentially had a floor standing boiler which was too powerful for the need. Grant thought outside the box how it could be future-proofed in a sane way - was able to figure out a way to cut a different position for the flue and have a wall-hung boiler in a tight space… even though it cost more in labour, because of the need to reconfigure everything, it was probably the same price as having to replace like for like given the floor stander was far more expensive than a right-sized wall hung boiler.The work was carried out cleanly and efficiently over a couple of days.Grant was also very patient in answering all my dumb questions too…Definitely recommend Elementis for your boiler work!
Grant, arrived at my property on time and called me before, he serviced my boiler and watertank. He charged a very fair price, was polite and knowledgeable, wore shoe covers! I'm very pleased with the service I received and wouldn't hesitate to use or recommend to others.
So very easy to book appointment for a yearly boiler service. Information about attending was sent a few days before which is so helpful. On the day, the engineer arrived on time, was super tidy, quick and confident on what needs to be done. Very professional, pleasant and knowledgeable. I will certainly use Elementis Boiler Experts again.
I am quite happy with the service provided by Elementis.The company kept me informed of when they would attend and what to expect at the service.The engineer was quite friendly and efficient with his approach to the workI would recommend this company.
I am happy to recommend Elementis Boiler Experts, Grant was friendly and knowledgeable he quoted me a great price to supply and install my new combo boiler. I’m really pleased with the great job he did.
Following Facebook Recommendations I contacted Grant at Elementis and quickly booked in a visit followed up by a speedy and very reasonable quote. Worked carried out very efficiently and to a high standard. Would definitely recommend for Boiler Service, Radiator Fitting - very prompt, great timekeeping, extremely clean work. Very Very Happy and would use again
Thank you for your outstanding service. The communication regarding the appointment and boiler service was great. The boiler service itself was very good and everything was checked . I am happy to be on your recall list for next year
Had boiler installed by Grant at Elementis, really top bloke nothing was to much trouble, even when we changed our mind about type of boiler last minute. Very competitive price would highly recommend.
I recently engaged Elementis to change our old boiler to a new combi boiler. From the first contact, they were very professional and responsive. I received accurate detailed quotes with options to consider and they responded to all my many queries knowledgeably and quickly.They suggested 2.5 days to make the change and this coincided with the hottest days of the year so far. Grant and his colleague Dale arrived punctually each day and worked tirelessly to get the job donev with minimaldisruption. They were polite, easygoing and respectful but above all, very professional and we were really impressed with their workmanship. We got our hot water back at the end of the second day just as Grant had promised.A truly stress free experience! Just wondering why I didn't do it sooner!I would happily recommend Elementis.
New Boiler installed within 3 and a half hours. It was a job well done, left no mess whatsoever and done for a very competitive price. Would definitely recommend.
10/10 cant fault, arrived quickly and diagnosed the problem, returned soon after and fixed it. Great professional even down to the little details like wearing boot covers inside. Would fully recommend
Very polite, turned up on time and carried out gas boiler service as we requested.Liked him so much are just waiting on a quote for extra work to be carried out.
Explained what needed to be done and gave me options, also explained the options, which I was grateful for.Recommended by a neighbour and now I am happy to recommend especially when finding honest tradesmen is hard.
Thorough service on an old boiler for a very reasonable price. Also supplied very good quotes for a new boiler without pressure to buy. Convenient automated booking and payment system, but great communication too.A couple of weeks later, have now had a new boiler fitted. Great price, great service. Thoroughly recommended!Update: boiler service May 2024. Great service great price, friendly and tidies up after himself perfectly. I highly recommend Grant and Elementis.
