Being fairly new to the area we were looking for a gas engineer to resolve an issue with a leak dripping through the ceiling and a problem with our boiler. A friend recommended Elementis Boiler Experts. Right from the beginning we were extremely impressed with the speed and quality of communication which gave us confidence from the outset. Such a lovely friendly engineer who quickly identified the problems and gave us a quote to get the work done. The price was very fair and the jobs were completed to a high standard and to our complete satisfaction. We have already booked him to return next year to do the annual boiler service. He made a worrying time a lot less stressful! Would absolutely recommend!
We had our old emersion heater system removed by Grant and a new Combi Boiler installed. Grant was thorough and reliable. Communication was fantastic and we found him very personable. He has a great manner and attitude towards his work and I thoroughly recommend him.
Missing such people, Grant is highly experienced and besides a very good man.Grant came to our house the same day in the afternoon, performed the service efficiently and quickly, the price was very good, plus a great sense of humour and friendly interaction. In a word - professional approach to the client. Me and my partner are very happy. Highly recommend! And once again thank you very much for fixing our boiler!
Great service - Grant was honest, helpful and friendly. This was the first time I have used Elementis and I was extremely impressed with the business. It’s clear that he values customer satisfaction, whilst going above and beyond to make the whole process efficient and seamless.
We employed Grant on two occasions: first to install a boiler and update a downstairs cloakroom and the second to provide plumbing for a dishwasher. On both occasions, Grant was approachable and keen to make our vision a reality. He problem solved so that we could have heating in our cloakroom- something other plumbers had said was not possible and so that we could fit a dishwasher in a very limited space. His system of keeping the customer informed of when he will arrive is impressive and he was always quick to respond to queries. Overall we were very pleased with the quality of his work and his customer service.
Always received a first class service. They have an efficient online booking process, you get a text notification on the day and they arrive as arranged. Work is done to a high standard with no mess or bother. Highly recommended.
I'm happy with the boiler service & repair work carried out. Grant explained the need for a strip down service and replaced a faulty part. Boiler no longer makes strange sounds and runs smoothly. He is a very friendly and respectful guy. I would ask for his help for boiler service/repair in future and highly recommend his services.
Great & efficient service.Booked the service from an emailAdvertising the prices for a boiler service which was quick & easy to navigate. Service was carried out thoroughly with recommendations for extra work which were very needed & grateful for. Respectful & friendly chap too!Would use again & recommend.