Rate these guys as five star. A quick professional service and Grant took exceptional care to explain the set up of the boiler and all adjustments I may wish to make. I have recommended him to my next door neighbour that's the level of confidence I have.Well Done mate !
Always go to Grant at Elementis for my boiler’s yearly service. A very trusted professional, who I would always turn to for central heating and plumbing issues.
Grant clearly knows what he is about! Everything, from booking the appointment online to communicating arrival times, was a slick professional experience. Our Boiler service went to plan and Grant had useful advice and insight on all things heating.
Grant and his brother are really nice people they were very friendly, honest and very professional .they have installed a new boiler for me and I’m very happy with the work .They are also very reasonably priced too .I would highly recommendDone a great job .Thank youGrant .
Really happy we picked elementis to carry out our boiler service. We were really impressed with the knowledge and guidance that Grant gave us to get the best out of our boiler. Will definitely use again and would 100% recommend.
Wonderful experience with Grant for Elementis Boiler Experts.. speedy service, an amazing job well done, great communication and friendly and professional. Would use again and highly recommend. Thank you!
Really thorough advising as he went as it was obvious my heating system on my new house hadn’t been serviced in a while parts were changed as required but a reason was always given.Very pleased with the service would use again
Grant from Elementis was very helpful. He showed a very clear understanding of what I needed and made changes to the heating system quickly and carefully. Will use Elementis again.
A great, reliable company who are punctual and communicate well. Whether it be for emergency work or yearly boiler services, I have always found Grant and his team polite and efficient.Highly recommend.
Would highly recommend Elementis after having them replace our boiler. They were friendly, professional and provided a great service. Took all rubbish away and our house has never been warmer!
Grant was very helpful and professional. He fixed my boiler which has not been working for a few months. He was very patient and answered all of my questions and he wasn’t hard selling at all when I asked if I should get a new boiler. I would definitely recommend him to anyone who needs their boiler fixed or serviced!
I am so pleased with my new boiler. Grant, at Elementis, installed the boiler quickly and professionally. He is the face of Elementis and provides a professional yet friendly service. I would certainly recommend them for any boiler installations and services
Elementis is a breath of fresh air. No more ringing around trying to find a plumber, hoping they'll call you back, hoping they'll turn up on time. Elementis has made it simple - you book an available slot online, get a confirmation, and Grant turns up when he says - and if he's running a few minutes late you get an automated text update. You don't need to worry about your next service either - as you'll get reminders when it's due. This was the second time Grant serviced our boiler and this time, the news wasn't good. He was able to provide a price for replacement then and there, with an automated quote with full product details following a little later the same day. The job was done a couple of days later with no dramas.
Grant at Elementis was absolutely fab. He reassured me from my manic texts and booked me in the next day. He is professional, polite and explained everything. I would definitely use Elementis again.
Grant did a great job on our yearly boiler service! Really informative and great value! Will be using for all future work on our boiler.Thanks so much!
Recently my boiler started leaking .My son recommended I try Elementis . Apart from the charge from them to give me a quote to fix it being realistic ,I was pleased when the engineer , Grant., turned up and explained ,not only the problem,but also the economics of a repair .Though repairable I opted for a new boiler ,and was given a fair quote with the option of the same boiler or one with a longer guarantee . I verbally accepted the quote given ,this was confirmed by e,mail later ,which I accepted . A date was agreed for fitment and all went well .Grant from elementis was informative regards the boiler chosen and did an excellent neat job of fitting it . I can fully recommend this person and company. Communication throughout was excellent .
From the start to finish it was a wonderful experience.Half the radiators in our house stopped working. Grant was the third heating expert I contacted as the previous two were not able to detect the flaw. Upon calling, Grant directed me to his booking page, which was very easy to book. I got an appointment for the next day as the matter was urgent.After some detective work, Grant was able to find and fix the problem in less than 90 minutes.Grant is very polite and a thorough professional. Cannot recommend him enough.
Grant has been servicing our boiler for around 5 years and has fitted a new tap and sorted out a recent issue we had come up with our boiler. Quick bookings, reasonable price and always professional!
A very good experience with reliable service, the communication was excellent from answering question to letting me know when he was going to arrive. Will certainly use again
Always does a clean and tidy Job. I have had Grant to do my plumbing for many years and have always received excellent service and jobs well done. I would highly recommend him to anyone as I have never had any complaints with any aspects of his work.
We booked Grant and Elementis Boiler Experts following a lot of research, however the company are a Which recommended trader and Grant was very personable when quoting for the job.We had a Potterton Powermax boiler replaced with an Ideal Logic boiler, which was placed on the top floor of a three storey house. Grant was really clear with what work would be completed and stuck with the agreed date. Grant worked with his brother and they were clean, tidy and explained things are the job progressed. There was a hitch when the roofer let them down to put the flue in, however this was fully explained and we made the decision to have no hot water for the weekend rather than agree another date.The job was priced reasonably and included the installation of a Hive thermostat that we purchased separately.A great company and one that we will use again in the future.
Grant turned up when he said. The booking system that he has is seamless and easy to use. I’m impressed with attitude to his work , clean and tidy explained everything that he was doing. 5 stars from us great service will definitely use Elementis again.
Elementis was recommended to me by word of mouth. I will definitely ask Grant back to service my boiler from now on. He was punctual, knowledgeable, and did a straightforward boiler service. What I particularly liked was he also had time to talk through the current set up (very elderly boiler) and discuss the alternatives. When I'm ready for a upgrade I wouldn't hesitate to contact Elementis.
I booked Elementis after some really positive recommendations from around the colchester area and could not be happier. From the moment I met Grant he was professional, courteous and provided lots of information and options for my particular property.I would use Elementis again tomorrow without hesitation. They truly provide a five start service from start to finish
Grant was very professional and friendly. Arrived on time to service our boiler and gave honest opinion on replacing some rubber valves. Left the area clean and tidy, would recommend to anyone needing boiler services etc.
Easy online booking with reminders and text message before arriving. Grant carried out my boiler service, Identified and explained a problem that he found and resolved it ( condenser pipe was mostly blocked). Good clean job. Nice bloke. Would definitely recommend.
Grant was brilliant from start to finish. We knew we needed a new boiler, but the current setup was a bit wacky - essentially had a floor standing boiler which was too powerful for the need. Grant thought outside the box how it could be future-proofed in a sane way - was able to figure out a way to cut a different position for the flue and have a wall-hung boiler in a tight space… even though it cost more in labour, because of the need to reconfigure everything, it was probably the same price as having to replace like for like given the floor stander was far more expensive than a right-sized wall hung boiler.The work was carried out cleanly and efficiently over a couple of days.Grant was also very patient in answering all my dumb questions too…Definitely recommend Elementis for your boiler work!
Grant, arrived at my property on time and called me before, he serviced my boiler and watertank. He charged a very fair price, was polite and knowledgeable, wore shoe covers! I'm very pleased with the service I received and wouldn't hesitate to use or recommend to others.
